Frequently Asked Questions

Everything you need to know about your Acegolfs experience.

How long does shipping take for golf clubs and bags?

Standard shipping typically takes 3-7 business days within the continental US. Custom-fitted clubs may require an additional 10-14 days for assembly and processing.

What is your return policy for equipment?

We offer a 30-day playability guarantee. If you are not satisfied with your purchase, you can return it for a full refund or store credit, provided the equipment shows only normal signs of use.

Do you offer international shipping?

Yes, Acegolfs ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

Are the golf products sold on Acegolfs authentic?

Absolutely. We are an authorized retailer for all brands we carry, including Titleist, Callaway, and TaylorMade, ensuring you receive 100% authentic equipment and apparel.

Can I track my order once it has been placed?

Yes, once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm for high-value equipment purchases.